Virgin Hotels New York City

Stayed 12 nights, was convient location to walk to restaurants and shops. Very close and walking proximity to Empire State Building and Madison Square Garden. Amazing view, we had a corner room on 17th floor with a view to city and empire state building, close also to subway station. Staff were very helpful and friendly.

A very nice hotel, great room, great view, good restaurant and bar area. Very nice staff.

Location, style, terrace bar, views(!!!), bed comfiness, service at the bar, lots to love

Excellent location with clear views of Empire State from the pool and rooftop drinks area. Fabulous room with great view (sky chamber).

⭐️⭐️⭐️⭐️⭐️ A Refuge in the Midst of Crisis — Thank You Virgin Hotels NYC I’m writing this review during a serious personal and medical crisis. My “luxury” Manhattan apartment of nearly five years was recently declared a Level 3 biohazard after independent mold testing confirmed long-term toxic contamination. For months if not years, I’ve experienced unexplained symptoms while my landlord delayed and dismissed the issue. After I finally forced a test, the report confirmed dangerous biohazard levels of mold throughout my living space. I had to leave immediately, with no clean belongings and no safe place to go. In that chaos, I checked into Virgin Hotels NYC. I chose the hotel because it was a respected four-star property with amenities and good design. But I quickly realized what I actually needed: a clean, stable, mold-free space to think, rest, and begin detoxing. That’s exactly what I received—and more. I was shaken and exhausted when I arrived. The first room I was given had strong A/C airflow blowing directly on the bed, which made sleep difficult—possibly because of my hypersensitive condition. When I explained my situation, Juliana at the front desk personally escorted me to view another room. It didn’t fully resolve the issue, so she and Gregory upgraded me again, this time to a large, quiet suite with two separate thermostats, excellent airflow, and space to decompress. This suite has become my temporary sanctuary. I’ve only been able to extend my stay one night at a time due to availability, but the team has gone out of their way to accommodate my needs and keep me in the same space. Juliana stayed in contact throughout to assist with room logistics. Gregory also helped secure a discounted rate based on the emergency nature of my situation. They’ve treated me with empathy and respect. At the time of writing, I’m still staying here, day by day, while I figure out next steps. My apartment is uninhabitable. My legal situation is evolving.